As your outsourced IT company for your business we will provide phone support to our clients during core office hours, Monday - Friday 7am - 6pm. Please visit our Contact Us page for more details. We also provide our customers with a web based helpdesk ticketing system for opening tickets and tracking the status of the ticket opened by the client. We have support plans available potential clients. Please contact our sales department for further details and discuss your requirements. We will create a custom support solution for your requirements.
You can contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it if there are questions regarding issues affecting your network device. (i.e. workstation, server, router, switch, firewall etc.)
We offer remote assistance packages for residential customers starting at $15.00/month. This includes a free online PC assessment and recommendations on either hardware or software upgrades. This monthly fee only includes remote assistance and does not include any updating of hardware or major software. This is a monthly fee that will include updates of Windows patches, defragment of hard drives, spyware detection, removal, and suggestion of prevention. After completion of work client will be provided with a detailed report of items completed. All remote assistance will be provided over the Internet. A basic requirement for this service is Intenet access. This is a minimum. Monthly charges are recurring and will be billed on a credit card that client provides for the service. Call our sales department for more details. Monthly packages start off at $15/month.
